Keeping Families Together
RMHC of Greater Chattanooga gives a family with a sick child what they need most — each other.
The mission of Ronald McDonald House Charities® of Greater Chattanooga is to provide families with the care and resources they need when their child is sick and to support programs and services that directly improve the health and well-being of children.
We care for families so they can care for theirs.
Our impact in numbers
10,000 +
Families have stayed at the Ronald McDonald House in Chattanooga.
137th
Ronald McDonald House.
550-600
Families stay at the Ronald McDonald House every year.
Key Programs
Ronald McDonald House
Our 28-bedroom facility offers comfortable, convenient, free lodging accommodations that guarantee a hot meal every single night and a community environment for families going through a difficult journey.
Serving families with critically ill or injured children, the Chattanooga Ronald McDonald House is a home directly across the street from Children’s Hospital at Erlanger.
Ronald McDonald Family Room
The Ronald McDonald Family Room is a testament to RMHC’s commitment to being wherever families need them most. This is a space inside Children's Hospital at Erlanger for any family visitor to recharge while their loved one is receiving the care they need.
House to Home - Est. March 2024!
Part of the RMHC Continuum of Care, our House to Home Program supports families throughout their child’s wellness journey, even after they are discharged from the hospital. Stemming from a partnership with YMCA of Metropolitan Chattanooga, this new program lives inside the Cleveland Family YMCA offering services to help families navigate life post their stay at the Ronald McDonald House in Chattanooga, TN.
Ronald McDonald Mindful Room
The Mindful Room was introduced in the summer of 2023 as a response to the understanding and importance of mental well-being. This innovative space on the 2nd floor of the Ronald McDonald House offers families a serene retreat where they can engage in mindfulness activities during their stay at while their child is in the hospital.
Our Impact
At Ronald McDonald House Charities of Greater Chattanooga, we believe that our mission works best when it feels like family and few reflect that spirit more beautifully than the team at Southern Roofing and Exteriors. For the past year and a half, Chris and DeeDee Dyer along with their son and C.E.O, Terrell, have shown up faithfully through our Adopt-A-Meal program, preparing dinner once a month for the families staying at our House. DeeDee plans the meals, cooks them with care, and brings a sense of comfort that can’t be measured in servings. “Children are my heart,” DeeDee shared. “RMHC has always been on our radar — we’re just grateful for the opportunity to give back.” Their impact doesn’t stop in the kitchen. It’s woven into their company culture. A few weeks ago, one of their team members, Josh, started volunteering with us for Adopt-A-Meal and something clicked. After helping serve dinner, he came back for more: supporting our BugaPalüza event, helping at the front desk, and even bringing his fiancée, McKayla, to serve alongside him. What Josh shared afterward left us teary eyed. “These people are putting families together.” He said that being here and seeing the mission in action — gave him the confidence to propose. But what makes Josh’s story even more powerful is what brought him here. When Josh was 12 years old, he collapsed after a cold cross-country meet. What followed was a sudden diagnosis of pectus excavatum, a severe chest wall deformity that required major open-heart surgery. Doctors placed a stabilizing bar across his chest, and he spent seven months on bed rest. During that time, with 75 miles between their home and the hospital, Josh’s family, his parents and two younger siblings, stayed at Ronald McDonald House Charities of the Piedmont Triad in Winston-Salem, North Carolina for six days. Now, years later, he’s back in a Ronald McDonald House — not as a patient or a guest, but as a volunteer. A giver. We’re so grateful to the Dyer family and Southern Roofing and Exteriors for the love they’ve poured into our mission. From meals, to memories, to moments of connection that remind us why we do what we do. They are, in every sense, helping us keep families together.
There is something about food that can hold people together, especially when life feels like it is falling apart. At Ronald McDonald House Charities of Greater Chattanooga, a warm meal is never just food. It is comfort, connection, and a reminder that families are not facing their hardest days alone. For the last thirty-five years, Ronald McDonald House Charities of Greater Chattanooga has served as a “Home away from Home” for families with critically ill or injured children receiving treatment just steps away at nearby hospitals. When families are navigating hospital stays, treatment plans, and the weight of the unknown, RMHC strives to be their safety net. That is why we provide lodging, laundry, hygiene necessities, and meals at no cost to families. Families come through our doors carrying unimaginable stress. They’re juggling hospital visits, medical decisions, and long stretches of uncertainty. In the middle of medical chaos, a warm plate of food has the power to do more than just provide sustenance, but comfort as well. That’s why every day, our team and community volunteers prepare and serve meals to the families staying under our roof. The Brown family, one of the many supported over the past year, shared just how powerful that kind of care can be. On their first night at the House, Audrea Brown sat down to a familiar dish: chicken casserole. It happened to be her favorite meal growing up, one her mom often made at home. That small moment meant a lot more than familiarity. “It’s a House you never think you’ll have to use, but when you do, it’s a Home you never forget,” said her husband, Ethan. At RMHC, the dinner table becomes a place where strangers become support systems. In the Great Room kitchen, families who may have never met before find themselves sitting side by side, opening up about their children, their stories, and their hopes. In a season full of uncertainty, that kind of shared understanding can be just as healing as the meals themselves. The Great Kitchen is open 24/7 and intentionally stocked with healthy snacks and grab-and-go meals, making sure families always have what they need day or night. Within the last year, RMHC of Greater Chattanooga has hired a Kitchen Manager/ Chef who provides more than just nourishment- through delicious, from-scratch meals, baked goods, and warm conversation, she creates a comforting space that feeds both body and spirit. Parents often stop in on their way to or from the hospital, grabbing something quick before heading back to their child’s bedside. It’s one less thing to worry about, and one more way we let them know we’ve got their back. In a world of medical charts, hospital corridors, and constant uncertainty, something as simple as a warm plate of food or a stocked fridge becomes a visible expression of care. This June, RMHC of Greater Chattanooga is proud to launch our Restaurant Give Back Month, inviting the community to help us continue providing this support to our families simply by enjoying your favorite restaurants. Throughout the month, generous community partners will donate a portion of their proceeds to help us continue keeping families near one another and the care they need. Head to our website to find out where you’re going to enjoy your next meal that heals. As we reflect on our 35 years, there is deep gratitude for the families who have trusted RMHC with their hardest days, and for the volunteers, donors, and partners who continue to show up with love and generosity, plate by plate, year after year. These acts of kindness make each meal more than just food, they become a reminder that healing doesn’t happen alone.
At Ronald McDonald House Charities® of Greater Chattanooga, the mission has stood true for over thirty-four years; to provide families with the care and resources they need when their child is sick and to support programs and services that directly improve the health and well-being of children. In an effort to aid families with children receiving medical care, RMHC provides a safe place full of provisions, allowing families to focus on what matters most: their sick child. RMHC operates with the understanding that life cannot be put on pause due to unforeseen circumstances; however, there is space to ease the chaos for families. This space is filled by four major programs that follow a "continuum of care" model, focusing on helping families navigate their medical journey far beyond their stay in the House. When families confront a critical illness or injury, their struggles do not end with the discharge process. As a result, RMHC of Greater Chattanooga proudly operates their Family Room, Mindful Room, and House to Home programs in addition to their House. Ronald McDonald House’s twenty-eight-bedroom facility operates 24/7, 365 days a year. Fresh meals, laundry services, and comfortable beds do not take a holiday in their Home, because unfortunately, critical injury and illness do not take holiday either. No matter the day, their House is fully operational with staff, volunteers, and of course families. Nineteen years ago, Donna and Marty Lowe found themselves calling RMHC their “home for the holidays” after their son, Mason, was born eight weeks prematurely with fluid in his lungs. Mason critically needed time in the NICU to heal and learn to breathe on his own, so the couple began searching for a place to stay near the hospital. After a nurse overheard the two discussing their difficulty finding an available hotel room, she suggested the Ronald McDonald House. “The nurse helped Marty coordinate with the staff, and by the time I was released from the hospital, RMHC had arranged everything for us. We had a place to stay across the street from our son, which was priceless,” Donna continues, “Staying at the Ronald McDonald House saved us both financially and emotionally. Knowing we were just steps away from Mason allowed us to be close when we couldn’t physically be with him. When your child is in the NICU, you can’t stay all day; there are scheduled times for visits. Being nearby was invaluable and kept us grounded during those long days and nights.” Through meals prepared with care, welcoming accommodations, and many support services provided by dedicated volunteers and staff, RMHC seeks to offer a resemblance of relief and normalcy during extraordinarily challenging times. “The Ronald McDonald House felt familiar from the moment we arrived,” Donna says, “At first, there was an awkwardness because you don’t know what to expect.” You don’t want to impose or overstay your welcome. But those feelings quickly faded because of the warmth and love that filled the house. It was Christmas time, yet the staff and volunteers were there, making sure everything was taken care of, just as they would any other day. What surprised us most was the seamless way they provided every necessity—a room, shower, kitchen, and the comfort of a home.” The holidays are meant to be spent with loved ones, and Ronald McDonald House understands this power. “Spending the holiday season away from home, with your child in the NICU, is heartbreaking. Christmas should be joyful, but with Mason's uncertain health, it was hard to find that joy, The hospital felt somber and quiet. When we moved to the Ronald McDonald House, everything changed,” Donna says, recalling a memory of making ornaments with other families facing similar circumstances. “The holiday spirit was alive there- it was warm, celebratory, and filled with care. The staff brought the comfort and joy of the season into our lives, creating an atmosphere of love and compassion.” Families staying at the House often find solace in one another, as they are experiencing similar hardships. “We shared the Ronald McDonald House with many other families, each of us bound by similar, heartbreaking experiences. Among them was a couple who had a baby girl admitted to the NICU on the same day as Mason. Although we didn’t see them often, every encounter with them at the RNHC was a moment to exchange updates and lean on each other. Tragically, their daughter didn’t make it, but those conversations left an indelible mark on us,” Donna remembers. “In the face of such uncertainty, the Ronald McDonald House brought us together, creating bonds that are impossible to forget . As a mother, my mind would often wander to worst-case scenarios, making it hard to sleep. One comforting memory was waking up in the middle of the night and heading to the kitchen. Once, I found some homemade cookies left for the families. I can’t recall what kind they were, but another parent and I ended up talking for what seemed like hours—long enough to finish the remaining cookies. Those quiet moments, often shared with other parents, became therapeutic. We exchanged stories, shared our worries, and found a silent understanding that helped us feel less alone.” Stories such as Donna, Marty, and Mason’s are the very reason Ronald McDonald House operates; to provide comfort, hope, and togetherness.
