Hope Under Every Roof
Southern Roofing and Exteriors
At Ronald McDonald House Charities of Greater Chattanooga, we believe that our mission works best when it feels like family and few reflect that spirit more beautifully than the team at Southern Roofing and Exteriors.
For the past year and a half, Chris and DeeDee Dyer along with their son and C.E.O, Terrell, have shown up faithfully through our Adopt-A-Meal program, preparing dinner once a month for the families staying at our House. DeeDee plans the meals, cooks them with care, and brings a sense of comfort that can’t be measured in servings. “Children are my heart,”
DeeDee shared. “RMHC has always been on our radar — we’re just grateful for the opportunity to give back.”
Their impact doesn’t stop in the kitchen. It’s woven into their company culture.
A few weeks ago, one of their team members, Josh, started volunteering with us for Adopt-A-Meal and something clicked. After helping serve dinner, he came back for more: supporting our BugaPalüza event, helping at the front desk, and even bringing his fiancée, McKayla, to serve alongside him.
What Josh shared afterward left us teary eyed. “These people are putting families together.”
He said that being here and seeing the mission in action — gave him the confidence to propose.
But what makes Josh’s story even more powerful is what brought him here.
When Josh was 12 years old, he collapsed after a cold cross-country meet. What followed was a sudden diagnosis of pectus excavatum, a severe chest wall deformity that required major open-heart surgery. Doctors placed a stabilizing bar across his chest, and he spent seven months on bed rest. During that time, with 75 miles between their home and the hospital, Josh’s family, his parents and two younger siblings, stayed at Ronald McDonald House Charities of the Piedmont Triad in Winston-Salem, North Carolina for six days.
Now, years later, he’s back in a Ronald McDonald House — not as a patient or a guest, but as a volunteer. A giver.
We’re so grateful to the Dyer family and Southern Roofing and Exteriors for the love they’ve poured into our mission. From meals, to memories, to moments of connection that remind us why we do what we do.
They are, in every sense, helping us keep families together.
When Roger and Tracy Clark’s 22-year-old daughter, Summer, was driving home on May 5, 2025, their ordinary day took a devastating turn. After losing consciousness behind the wheel, she was found unresponsive and rushed to the hospital, where doctors discovered she had experienced a seizure caused by a frontal lobe brain mass. “I remember being in shock, scared, and trying to hold back the tears,” Tracy shared. Summer was transferred to Erlanger, where she underwent brain surgery just two days later. The biopsy revealed a Grade 3 glioma, requiring six weeks of chemotherapy and radiation. “We live about an hour and a half from Erlanger, so I knew we had to be closer,” Tracy said. That’s when she was connected with Ronald McDonald House. “The staff were so helpful, kind, and supportive, and that made us feel at home during one of the most difficult times in our family.” “It was so convenient to walk across the road to her appointments,” Tracy said. “She was also sick from chemo, so being close and not having to face interstate traffic for three hours a day was such a blessing.” The meals, snacks, and support of the staff provided comfort, stability, and relief. “During a season of life when you don’t know what tomorrow holds, your family is your greatest support. Not only did we have our immediate family nearby, we had an extended RMH family that gave their all in helping us make it through.” Summer added, “It wasn’t just a house, it was a home filled with love and understanding. I can honestly say that the Ronald McDonald House helped save my life because it gave me the stability and encouragement I needed to keep fighting.
After giving birth at eight months and undergoing an emergency C-section, Toni Ann Johnson learned her son, Azari-Asher, would need to stay in the NICU. With limited mobility, her team at Erlanger referred her to Ronald McDonald House so she could remain close while recovering. “I stayed for almost three weeks and it was the best experience having gone through that painful ordeal,” Toni Ann said. “I remember how safe and welcoming the environment was and the staff was always there to greet us with a smile or give us extra treats.” Having a place so close to the hospital gave her comfort during a difficult time. “The biggest help was the convenience of it all being so close and not feeling lost or like you’re going through it alone,” she shared. “The whole experience was such a blessing and memorable; it meant the world to me just to be able to talk and share laughs with the staff and other families there,” Toni Ann said. “Not having to think about anything apart from rest and your baby was the ultimate gift and we are forever grateful to RMHC.” Today, both Toni Ann and Azari-Asher are healthy and thriving.
